The professional network caters for individuals and businesses, providing advice and administrative work, carried out with the clients consent and on the client’s behalf regarding financial and business matters.
In the case of an individual, the contract is formed once the client has clicked agree to the terms and conditions, as this acts as their signature.
An individual can only cancel within 14 days of instruction providing they have not used our service. The use of our service includes sending us any documentation via email, text, or speaking to us over the phone about a matter they want us to deal with. If our service is used (as explained above) or the 14-day cancelation period has expired, there are no further opportunities to cancel this agreement and the obligations that lay therein.
GDPR is adhered to set by the GOV guidelines and can be requested at any time (please take time to read the GOV guidelines regarding this)

Fees
The fee for our administrative/advisory service is £33.50 per month for a fixed term of 12 months.

How the service works and additional charges
There is no limit to how many times our service can be used over the period of the contract, however, if a case needs additional support from other professionals’ other charges may apply. These charges will be negotiated by TPN with the client on the third parties’ behalf with no obligation on the client’s part.

Renewal
The client will be notified 28 days before the end of the contract date via email advising of our auto renew system. Once the client receives this email, they will have 28 days to opt out.
If no contact is made by the client, the contract will auto renew with identical terms/fees for a further 12 months.
The Client will have a further 14-day cancelation period added from the start of the renewal date providing they have not used our service. The use of our service includes sending us any documentation via email, text, or speaking to us over the phone about a matter they want us to deal with. If our service is used or the 14-day cancelation period has expired, there are no further opportunities to cancel this agreement and the obligations that lay therein.

Important
TPN advises that it is the client’s responsibility to notify and provide all documents and information needed to deal with each matter presented.

Any missing paperwork, evidence, or facts unknown to TPN at the time of dealing with a matter, may hinder TPN’s performance and lead to dissatisfaction in trying to provide a complete service.
The professional network operates in an advisory role only, supplying paperwork, admin, advice, and negotiation at the clients’ request. We encourage all clients to obtain independent legal (or other) advice regarding the matters they present to us.
TPN does not take any responsibility for any financial loss or negative repercussions as a result of the work carried out on behalf of the client.